• Crackerbox Store Front

    Crackerbox Store Front

    Come and visit our shop at Les Topham Garden & Craft Centre.

  • Wedding Crackers

    Wedding Crackers

    We handmake all of our crackers for weddings, Christmas and other special events. You can even buy DIY crackers.

  • Balloons

    Balloons

    Balloons for every occasion. We also helium fill balloons.

  • Old Fashioned Sweets

    Old Fashioned Sweets

    Sweet tooth? Come and visit our old-fashioned sweet shop!

Founded in 2002, Cracker-Box has gone from strength to strength and we have introduced many new ideas over the last few years. We pride ourselves on the quality of our products, service and our attention to detail. All our crackers are handmade to the highest standards and we use only the best papers, all lined with card to ensure perfect shape; they are available in many different colours, designs and sizes. We also offer a unique bespoke service, particularly relevant to weddings, where we will match cracker ribbons and decoration to your chosen theme. These crackers are perfect to use as wedding favours. 

We can also supply crackers and favours for you to finish and complete yourself.

 

If you cannot see what you want on our website, please contact us as in most cases we can source the product for you.

CRACKER-BOX TERMS AND CONDITIONS & SAFETY INFORMATION

CRACKER-BOX TERMS AND CONDITIONS

1.                Definitions

Buyer         the person who buys or agrees to buy the goods from the Seller

Conditions  the terms and conditions of sale as set out in this document and any special terms and conditions agreed in writing by the Seller

Goods         the articles which the Buyer agrees to buy from the Seller

Price           the price for the Goods, excluding carriage, packaging and insurance costs

Seller          means Cracker-Box

                    of         23 Sycamore Drive

                                Hollywood

                                Birmingham B475QX

                                Telephone 0121 474 5817

                                Email This email address is being protected from spambots. You need JavaScript enabled to view it.

2.                 Conditions

2.1               These conditions shall form the basis of the contract between the Seller and the              Buyer  in relation to the sale of Goods, to the exclusion of all other items and conditions including the Buyer's standard conditions of purchase or any other conditions which the Buyer may purport to apply under any purchase order or confirmation of order or any other document.

2.2                All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods from the Seller pursuant to these Conditions.

2.3                 Acceptance of delivery of the Goods shall be deemed to be conclusive evidence of the   Buyer's acceptance of these Conditions.

2.4               These Conditions may not be varied except by written agreement by Sally Hayward of Cracker-Box.

2.5               These Conditions represent the whole of the agreement between the Seller and the Buyer. They supersede any other conditions previously issued.

3.               Price

                 The Price shall be the price quoted on the Seller's confirmation of order.

4.              Payment Terms         Ready-Made Crackers & Favours

4.1            A deposit of 50% is required of the Price for all orders within 8 weeks of delivery date. The outstanding balance must be paid 2 weeks prior to the delivery date.  Deposits are non-refundable once work has been undertaken on the order, if no work has been undertaken or items purchased by the seller especially to make your order then deposits will be returned in full.

On orders taken within 8 weeks of the delivery date payment is to be made in full.

                Payment Terms        Other items

4.2           For all other orders payment of the Price shall be due within the number of days stated on the Seller's invoice.

5.             Goods

                The quantity and description of the Goods shall be as set out in the Seller's confirmation  of order.

6.             Warranties

                The Seller warrants that the Goods will at the time of delivery correspond to the description given by the Seller in the confirmation of order.

7.             Delivery of the Goods

7.1           Delivery of the Goods shall be made to the Buyer's address. the Buyer shall make all arrangements necessary to take delivery of the Goods on the day notified by the Seller for delivery.

7.2           The Seller undertakes to use its reasonable endeavours to despatch the Goods on an agreed delivery date but does not guarantee to do so. Time of delivery shall not be of the essence of the contract.

7.3.          The Seller shall not be liable to the Buyer for any loss or damage whether arising directly or indirectly from the late delivery or short delivery of the Goods. If short delivery does take place the Buyer undertakes not to reject the Goods but to accept the Goods delivered as part performance of the contract.

7.4           If the Buyer fails to take delivery of the Goods on the agreed delivery date, or if no specific delivery date has been agreed when the goods are ready for depstach, the Seller shall be entitled to store and insure the Goods and to charge the Buyer the reasonable costs of doing so.

8.            Acceptance of the Goods

8.1          The Buyer shall be deemed to have acceptd the Goods 48 hours after delivery to the Buyer.

8.2           The Buyer shall carry out a thorough inspection of the Goods within 48 hours of delivery and shall give written notification to the Seller within 5 working days of delivery of the Goods of any defects which a reasonable examination would have revealed.

8.3          Where the Buyer has accepted,or has been deemed to have accepted, the Goods the Buyer shall not be entitled to reject Goods which are not in accordance with the contract.

9.           Title and risk

9.1         Risk shall pass on delivery of the Goods to the Buyers address.

9.2         Notwithstanding the earlier passing of risk, title in the Goods shall remain with the seller and shall not pass to the Buyer until the amount due under the invoice for them has been paid in full.

9.3         Until title passes the Buyer shall not hold the Goods as bailee for the Seller and shall store or mark them so that they can at all times be identified as the property of the seller.

9.4         The Seller may at any time before title passses and without any liability to the Buyer.

9.4.1.    Reposess and dismantle use or sell all or any of the Goods and by doing so terminate the  Buyer's right to use, sell or otherwise deal in them; and

9.5        The Seller may maintain an action for the price of any Goods notwithstanding that title in them has not passed to the Buyer.

10.       Carriage of Goods

Carriage will be chargeable on all sales. This will be at the rate at the time of ordering charged by either Royal Mail or a courier service determined by the Seller, based upon weight and size of order. The charge for postage and packaging will be notified on the confirmation of order.

CRACKER-BOX SAFETY INFORMATION

All of our crackers carry a safety warning which is as follows:

GENERAL CRACKER INFORMATION AND WARNING

  • CRACKERS NOT SUITABLE FOR CHILDREN UNDER 3 YEARS
  • YOUNG CHILDREN SHOULD BE SUPERVISED WHEN PULLING CRACKERS
  • PULL CRACKER AWAY FROM FACE
  • DO NOT PULL SNAP OUTSIDE CRACKER
  • STORE CRACKERS IN A COOL, DRY PLACE AND AWAY FROM NAKED FLAME
  • THIS INFORMATION SHOULD BE RETAINED FOR FUTURE REFERENCE
  • THE VENDOR ACCEPTS NO LIABILITY FOR ANY CLAIMS ARISING FROM THE USE OF THE CRACKERS OR THEIR CONTENTS

 

 TO PLACE AN ORDER

As many of our products are customised to meet your specific requirements we do not have an online store as such.

To place an order therefore, please contact us via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by telephone on 07719 670434 . Once we know your requirements we will confirm the price of the items you wish to order, the cost of P&P, and anticipated delivery times. When you wish to proceed with an order we will send out a Proforma Invoice to enable you to make payment.

PAYMENT TERMS

Full payment on receipt of invoice for items for immediate despatch or for bespoke orders/goods for despatch within 6 weeks of order date.

50% deposit for bespoke orders/items for despatch at a later date; balance of payment will be due 2 weeks prior to despatch.

TO MAKE A PAYMENT

Once we have confirmed the total cost of your order you can then make a payment either by

  1. Sending a cheque made payable to Cracker-Box to Cracker-Box (Unit 1) at Les Topham Garden & Craft Centre, Birmingham Road, Mappleborough Green, Nr Studley, Warwickshire B80 7DF
  2. By credit-card, via Pay Pal, based on quotes/invoices we have already provided for a pre-determined amount.
  3. By credit card or debit card by giving your details over the telephone.

PAYMENT VIA PAY PAL

If you wish to make a payment to Cracker-Box via Pay Pal please follow these instructions. Payments can only be made in whole pounds (£).

  1. Read these instructions and then click on the Pay Pal icon below.
  2. On the page that next appears, in the Quantity box enter the number of pounds (£) that you wish to pay e.g. 10 @ £1.00
  3. Click on Update Totals and this will then automatically total the payment i.e. 10 @ £1.00 = £10.00
  4. Proceed to enter your details of either your Pay Pal account or Credit Card account.
  5. Once you have made the payment, Pay Pal will automatically send an email to Cracker-Box confirming details of the sender and the amount paid.

 

 

Do all your crackers contain a snap?

Yes, all crackers have a bang pull or snap unless otherwise requested; for example on some exports we have to omit the snap because it is classed as an explosive!

What is the minimal order size?

You can order just one cracker if you wish and in any multiples, you only pay for what you actually need!

Can I buy crackers without gifts so I can add my own?

Yes, all our crackers are available open-ended and most of our other favours can be bought so that you can create your own. Contact us for details.

Can I order a sample?

Yes, we are happy to supply samples so that you can see our crackers and favours in your own colour schemes.  We make a small charge to cover costs such as P&P - contact us for details.

We can also supply samples of foil colours, chococlate sample so that you can taste the quality of our chocolate etc.

What are you P&P costs?

We always send out our orders in the most cost effective way, i.e. sometimes we use Royal Mail and sometimnes a courier, depending on the weight and size of the package.

We will work out the postage charges when you have finalised your order & will give you the choice of various postage options, icluding insurance for loss/damage in transit.

Deliveries can be made to work/alternative addresses if more convenient. Saturday morning deliveries can also be made at a small extra charge.

Do you export?

We have sent many items abroad and we receive many enquiries, especially from Ireland. Please contact us for advice and charges.

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Customer Comments

  • Gail

    "I just wanted to thank you very very much for the crackers and chocolate hearts for my wedding on New years Eve. They really set off the tables and everyone loved them. "

  • Sharon

    "This is just to say thank you for making the crackers for our wedding day. They look fantastic on the tables and a lot of people took them home as a keepsake. "

  • Claire

    "Just wanted to email you and thank you once again for the crackers. I was so pleaseed with them, they looked great on the table and everyone loved them."

  • Julie

    "The giant cracker looks fantastic! Many thanks for all your efforts....."

  • Jacqueline

    "Thank you very much for your help. The crackers arrived today and they look excellent."

  • Linzi

    "Thank you so much for the crackers, they are lovely. Thanks again - you have been a perfect supplier"

  • Vicky

    "Thank you so much for my favours. They look absolutely beautiful sitting all together. The green looks fantastic with the iridescent curling ribbon."

  • Helen and Andrew

    "Just letting you know, we have received our order of favour buckets in perfect condition. Thank you very much for the great service."

  • Karen & Robert

    "Just to let you know we received the crackers ok yesterday and are very pleased with them. Many thanks for all your help with this. "